https://www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, https://www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, We stayed weeks before the craziness started the staff made the resort even better! View Map of Resort. Booked 6 months out. Read our community guidelines. Hotel Secrets Silversands Riviera Cancun, Puerto Morelos: 13'204 Bewertungen, 14'073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. They provided the transfer. I hope it can be restored. Secrets Silversands Riviera Cancun Features. I couldn’t imagine this, given that we were holidaying on the Riviera Maya and what I assumed to be a prime real estate area. Puerto Morelos forums . The staff has all moved on and to many different resorts. This is just so sad. Reviewed June 5, 2019 We arrived at Secrets Silversands hotel for our check in and the driver was turned away. !More, Hello for anyone who is looking to book this don’t waste your time it’s derelict the sun loungers are stacked up and chained to the wall, the pools are green and there’s 2/3 site security guards around and that’s about it don’t waste your time. (They have my email and phone), we’ll see. Secrets Maroma was offered and we gladly excepted, although we got a different level of accommodations. By May 29 they had closed the Barefoot Grill and only 2 restaurants open for dinner. Some of the nicest people you will ever meet and the resort itself was beautiful. The beach was uneven and rocky. AMResorts is a collection of luxury resort destinations, each with its own unique personality. See more of Secrets Silversands Riviera Cancun on Facebook. Welcome to Secrets Riviera Cancun, an all-suite, luxury resort, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich. All of the remaining couples began talking and wondering what was happening. No one knew what was going on. When we got to the new hotel, we met several guests with the same experience. The property was in need of some updating, but was still very nice. Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. We went to Secrets Silversands for 9 years in a row. During all this, the entire staff was uncertain of their futures. The one with the pool was always for sale since we started vacationing there. Such a shame. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. The food at the 5+ restaurants were very good. They looked abandoned initially as we went in the porch and looked in! more. That night I received an email from the resort stating they were going through a REORGANIZATION! You could feel something in the air although the staff would never let you know; they were so concerned about everyone having a wonderful vacation. A random brown desk sat on the beach and another pool beneath a structure with a thatched roof was grey and murky. Such a shame! However, the sea is slowly destroying the more ornate house. Then things began to change. Horrible! Live Simple, Live Free - Tinyhouse Prepper Recommended for you Where we were staying there were sandbags maintaining the structure of some parts of the beach but the erosion here was much more evident. 52,602 people like this. Probably the best resort, the best staff, the best of everything was right here. Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. 52,406 people follow this. the modern style home was occupied as well because you would see lights on every evening! Not Now. After that, each and every year, there were people living there. We decided to come back for 21 days from May 20 to June 10. First let me say the staff is what makes secrets Silver Sands the best, in my opinion, resort on the Riviera Maya. Very sad it was a beautiful resort,we must have been there in 2015 it looked one of those houses had the pot sellers squatting in it we always seen wierd people coming in and out. firstname.lastname@example.org. The other house to the left of it….guess what…people actually LIVE there!! It had become our home away from home. However, the links can be clicked and followed for further information. Bahia de Petempich SM 12 (2,563.87 mi) Puerto Morelos, Quintana Roo, Mexico 77580. Designed and Developed by PenciDesign, SUP-Kettle’s Lake, Awenda Provincial Park, issuing shares whose value did not correspond to the market, destroy the facilities and steal electronics, Photoseries Two: Abandoned Houses in Ontario, Canada, Photoseries One: Abandoned Houses in Ontario, Canada, Abandoned Ghost Town – Centralia, Pennsylvania. The end came quickly after that. Save my name, email, and website in this browser for the next time I comment. It’s complicated but my understanding and simple interpretation is that two families from Spain, the Lliteras and Nicolau, owned the resort, Secrets Silversands Riviera Maya. Love the place and, especially, the staff. Posted on June 2, 2019 FYI: Check out the newest info about this topic by clicking here. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Review of Secrets Silversands Riviera Cancun Reviewed 9 June 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! About See All. We hope Silversands will open at it’s former best. However, over the next week occupancy dropped daily till it was probAbly around 20%. She had also seen some abandoned houses along the way. We had reserved a Beach Front Master Suite but could not get the same accommodation level at Secrets Playa Majeres Golf Resort & Spa was the alternative our friends picked. Unlike our resort, it wasn’t getting cleaned up every day nor were there barriers in place to stop it from coming onto the beach. Such a waste of opportunity and resources. After the 1st visit, that’s all we needed. We asked is this just a slow period, And the answer was we are going to be at 80% the weekend. email@example.com. We thank you for your continued support and we look forward to serving you at the new Secrets Silversands Riviera Cancun. We were on our way there 6/1 and during a layover they called to say we were being moved. Phone: 1.866.GOSECRETS. We also noticed the visibility of beach erosion. Phone: 1.866.GOSECRETS. Just a dream….but gone now. I wonder if the families who owned the SS property also owned these other homes as well. Explore Secrets Silversands Riviera Cancun. Please see our partners for more details. Our first week was just as wonderful as before. I guess we need to watch this space somebody must think let’s buy this place return it as it’s not a badly designed hotel tbh. Every one of our resorts features sun- … Taxes and fees that are shown are estimates only. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! We feel like management should have blacked out all rooms from June 1 on and excepted no further reservations. A thriving business gone, hard to believe. 3 hours on the phone with a guaranteed beach front room to solidify our travels but on arrival Secrets Playa Majeres had NO reservations for us. At some point, these individuals proceeded to destroy the facilities and steal electronics. After over a year rotting the cost to re-open is approaching to the cost to build new. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! Just heard on FB that Silversands is closed, and has supposedly been sold. The hotel has been closed and people with reservations have to fend for themselves to find alternate accommodations. Unbelievable!!! Senior Vice President, Global Commerce & Distribution. Bei Tripadvisor auf Platz 15 von 37 Hotels in Puerto Morelos mit 4.5/5 von Reisenden bewertet. WEDDING IN PARADISE . DIY Brick Rocket Stove - Cooking Without Electrical Power - Duration: 23:40. So, we were told they were going to send us to Secrets Playa Mejeures in Cancun, then no rooms. This is horrible customer service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But management, who knew this was going to happen, needs a big lesson in how to treat your loyal clients. CLOSED with no warning Review of Secrets Silversands Riviera Cancun Reviewed February 20, 2020 Taxi drove up on reservation date and resort was ABANDONED! Preview. The hotel thus remains closed, although AMResorts hopes to open it in the future. Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Review of Secrets Silversands Riviera Cancun Reviewed June 9, 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Am Resorts did not ever own the resort or manage the resort. Just heard on FB that Silversands is closed, and has supposedly been sold. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … My husband and I were married in the gazebo over the water August 15, 2014. We were told we would get a certificate for a free week at a Secrets resort, but have not received it. Le Ponant and Vidanta weekly cruises out of Puerto Morelos? That never happened. Friends arrived first to be told they the resort was CLOSED and taken to another resort. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. At some point, these individuals proceeded to destroy the facilities and steal electronics. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. It was an awful experience. So I just talked with my travel agent and they informed me that there is definitely some issues going on at Secrets Silversands. Very strange. Every one of our resorts features sun- … View Map of Resort. Secrets Silversands opened in 2008. As I am working off translated articles, I am not sure whether the above details are fully correct. We had booked May 20 - June 10, 2029 after being there 14 days in March. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. We loved the entire experience at Secrets Silversands. I could not find any information about why these houses/properties are abandoned. @2019 - All Right Reserved. There were so few people that the entertainment staff (who are amazing) all but gave up on activities. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I called the resort 3 days out and was told they were under CONSTRUCTION but we could stay at the resort if we could deal with the circumstances.. We stated NO since we were meeting our friends. One is for sale while the other is quite degraded, though no doubt beautiful in its time. It took years to build and only a few months to ruin it. The structure itself appeared well. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. 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