Hospitality in the Digital Age If you’re a hospitality executive, this guide’s for you. In this article, we have compiled the top digital marketing trends in the hospitality industry in 2019 and beyond. The way we purchase and consume hospitality services is changing dramatically as the hotel industry in Sri Lanka transforms its offerings, products, services and infrastructure to meet the needs of the digital age. 20 Ways Event-Focused Hotel Employees Can Elevate Hospitality There’s a lot you can do to collaborate with event planners. Press enter to search. In particular, biometrics is being used to usher in a new age of seamless authentications, and this could benefit hotel processes and customer purchases.For example, imagine if finger print or facial recognition technology could be used in your hotel to unlock rooms. To discuss the implications of these changes, the Queens Chamber of Commerce’s Hospitality Committee assembled a panel of experts on June 27 at LaGuardia Community College. Digitalization has left no industries untouched with its miraculous advancements, and one of the sectors that have experienced a whole new level of digital advancement is none other but the hospitality sector. TOURISM AND HOSPITALITY WEBSITES AND SOCIAL ACCOUNTS In the era of Internet and digitalization, tourists are at a click away from their preferred holyday. Social media allows the hospitality industry to enjoy the benefits of cheap/free advertising and improvement features such as Facebook ‘Place Tips’. Transforming Hospitality in the Digital Era Greg Jones WW Managing Director – Hospitality & Travel Microsoft Corporation What are the possibilities? Your First Impressions Are Made Online In This Digital Age: Just learn how to leverage the technology they’re already using. 45% of hotels expect to have a first AI solution in place by 2020.2 11/2/2015 3 The hospitality industry has also witnessed a digital revolution and tried to cope with it. We entered the digital era years ago but the magnanimity… Long Island City Hospitality & Restaurant Committee. By Dave George, Chief Technologist and President of Pryme Radio - 7.15.2019 You might remember when electronic property management systems and online hotel reservations were new, edgy concepts. The International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA) aims to be a pivotal reference source for emerging research, concepts, and managerial solutions within the hospitality and tourism industry with an emphasis on the impact of technology on consumer behavior, service demand and delivery, and customer experience. Customers … Business continuity and digital transformation are fundamental to the resurgence of the hospitality industry in this post-health crisis era. BLOG. Anton Schubert. How can you draw their attention when they’re making plans? In the above examples, both Hotel A and B have opportunities to improve. And, striking the right balance between technology and human touch isn’t as straightforward as it seems. Krish. DIGITALIZATION IN THE HOSPITALITY INDUSTRY: TRENDS THAT MIGHT SHAPE THE NEXT STAY OF GUESTS April 15, 2020. Today’s hospitality is being transformed into a 100% digital technology-enabled industry powered by online, mobile, cloud, IoT, AI and blockchain tools and applications. Digital technology is making its way into every aspect of the industry: hotel operations, guest services, communications, revenue management, distribution, CRM and marketing. Brett Pearson Follow Food and Beverage Operations Manager at Delaware North Auckland Airport. 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