... it did not work. Spectrum locks it down. Symptoms include low batteries or power issues, not being able to connect to Wi-FI during setup, or Offline status in the app because of a Wi-Fi disconnection. It was working fine with my old ISP modem. I can not access my router login page, I'm entering the correct IP address (I've double checked via "ipconfig" to be sure) but the browser (Edge, Chrome) just say "site can not be reached". The following product support and knowledge base article links are to assist with troubleshooting NETGEAR Wi-Fi Range Extenders. Acquire Downstream Channel: This should say "Locked", "OK" or similar. Find, Change or Reset your Wi-Fi Password - Gigabit & Advanced Wi-Fi Modem; How to Sign Into and Change the Password of Hitron CGN3 Series Modems; How to Manage your Hitron CGN3 Guest Network; How to Reset your Hitron CGN3 Modem; How to Bridge your Hitron CGN3 or CGN3ACR Modem I am stuck at the wireless setup process. These are all important and if one does not match up with what you expect you may need to dig deeper to figure out why. I has worked once a couple weeks ago, and ONLY once. Waited for an ip If the modem is on, the light should flash green. Got it to work. The landlords are already using the outlet upstairs. I installed the CM600 yesterday around 12:30pm and so far everything seems to be working well, Internet has been stable under heavy use (streaming, gaming). Check the status of each of the modem's stages. Thanks for responding. I initially thought it was the ISP (Spectrum's) modem (model e31t2v1). The power light indicates that your modem is plugged in and working. Same problem. This means your modem found the frequency with which to receive information from the internet. Static IP setup, port mapping, and other commonly required customizations are supported. The lights below are listed in the order they appear on your modem, from left to right. I'm not so sure if that would work, but I wanted to give it a go anyway. User manuals and firmware updates for NETGEAR products can be downloaded from NETGEAR Support.For more information see, How to update firmware on your NETGEAR … Login Instructions. ISP sent me a new modem and Nest Router stopped being able to send a consistent signal. I tried plugging the bare coax straight to the modem. The only problem is there's no working/proper coax outlet available downstairs. Powered off Hitron ; Waited 30 Seconds; Restarted the Hitron modem and waited for it to settle. However, the list is not definitive, so there may be unlisted routers that also aren’t compatible. I believe that it maybe … I'm trying to login to forward some ports. Thanks to @CrimpOn who gave me some good ideas to start. Reason why I bought the modem was because the Hitron doesn't appear to be accessible to the end users, it's locked down. I've booked a technician, but he can only check things from the outside due to COVID. If the power light is red, the modem is self-testing its hardware. Internet intermittently drops out. For installation and setup assistance, see Installing and configuring NETGEAR WiFi Range Extenders.. This is what I did. The correct wifi name can be selected but it does not … IP Passthrough is available to use additional routers or firewalls for secondary networks. Popular how-to's for your modem. In your particular case, you can ask Spectrum tech support to replace it with a non Hitron modem. I want to see the devices that are connected to my Wi-Fi using a Hitron modem, however I just see the blue bar active showing like the system was thinking but it stays in the same condition without showing me what I need. Plugged in my laptop directly to the modem. You cannot acces the GUI of Hitron. The important part is that for whatever modem gets installed - that they verify TX/RX/SNR are in spec and no T3, T4 or errors of any kind are in modem log after reboot. Power Light. The Hitron modem replaces your existing router to handle your primary network. Not sure if problem is with router setup (Hitron) or printer setup (5255). However, Spectrum has come out to my property twice now and changed out the modem. The lists below have routers that we have confirmed can cause issues with Nest products. In most but not all cases they can accommodate your request. Modem 's stages ( model e31t2v1 ) with router setup ( 5255 ) my old ISP modem modem! Netgear WiFi Range Extenders t compatible tried plugging the bare coax straight to the modem a technician, but wanted... They appear on your modem found the frequency with which to receive from... Support and knowledge base article links are to assist with troubleshooting NETGEAR Wi-Fi Range Extenders was working with! 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